Remote Support Options

Here are the magic buttons for remote access. If we're on the phone or I texted you, just click the one I mentioned. Don't worry if you don't know which one - I'll guide you.

Note: Sometimes ad-blockers get a little overprotective and block these downloads. If you can't access them, that might be why.

Option A: Splashtop SOS (Quick Support)

Best for quick fixes or one-time support. It only allows access while the app is open. Has support for Android and iOS.

  1. Download Splashtop SOS (Official Site)
  2. Launch the app and share the 9-digit code displayed on your screen.
  3. (Backup links: Windows / Mac)
  4. (Mobile downloads: Android / iOS)

Option B: Splashtop Streamer (Unattended Access)

Best for longer projects. It installs a background service that allows for reboots and reconnecting automatically.

  1. Download Splashtop Streamer (Official Site)
  2. Follow the prompts to confirm the organization and install.
  3. Once installed, let me know - your device will appear in my dashboard automatically.
  4. (Backup links: Windows / Mac)